Minor Service Outage
Web services ? Operational
Mail services ? Partial Outage
Web applications ? Operational
Domain services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Web server maintenance May 27, 22:00 - May 28, 02:00 CEST
We will be moving several web servers to a new storage server on Monday, May 27th, at 22:00 CEST. We expect up to four hours of downtime while the transfers are in progress.

The following servers are affected:
WS5
WS7
WS9
WS20
WS23
WS25
WS27
WS28
WS29
WS35
WS38
WS39
WS43
WS44
WS48
WS51
WS52
WS53
WS64
WSB7
WSB8
WSB10
WSB11
WSB12
WSB13
WSB15
WSL1
WSL2
WSL3
Posted on May 23, 14:50 CEST
Mail server maintenance May 27, 22:00 - May 28, 02:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
May 23, 14:48 CEST
Scheduled - We will be moving several mail servers to a new storage server on Monday, May 27th, at 22:00 CEST. We expect up to four hours of downtime per server.

Emails sent to recipients on those servers will be stored on our incoming email gateways while maintenance is in progress, and delivered once the servers are back up.

The following servers are affected:
MAIL13
MAIL19
MAILB1
MAILB3
MAILB5
MAILB7
MAILB9
MAILB11
May 23, 14:48 CEST
Web site and dashboard maintenance. May 27, 22:00 - May 28, 06:00 CEST
We will be performing maintenance on our web site and dashboard on Monday May 27th, at 22:00 CEST. We expect that surftown.com and controlpanel.surftown.com will be down for at least eight hours while maintenance is in progress.
Posted on May 23, 14:41 CEST
Past Incidents
May 23, 2019
Completed - The scheduled maintenance has been completed.
May 23, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 22:00 CEST
Scheduled - We will be performing maintenance on our web site and our dashboard on May 22nd, at 22:00. Our web site and the Dashboard will be unavailable for up to four hours while the maintenance is in progress.
May 22, 11:01 CEST
May 21, 2019

No incidents reported.

May 20, 2019
Resolved - This incident has been resolved.
May 20, 12:57 CEST
Update - We are continuing to monitor for any further issues.
May 20, 12:50 CEST
Monitoring - The issue has been identified and a fix applied. We are monitoring the situation.
May 20, 12:50 CEST
Investigating - We are currently seeing degraded PHP performance on several web servers, due to an issue with an underlying storage server. The issue is being investigated.
May 20, 12:29 CEST
May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.